Sunday 7 July 2013

WWT Arundel receives a TripAdvisor Certificate of Excellence for second year!


Families enjoying WWT Arundel Wetland Centre strolling Reedbed Boardwalk


WWT Arundel Wetland Centre has been honoured again as a top performing visitor attraction by users of the world’s largest and best-known travel site.

The 60-acre nature reserve and wetland centre has received another TripAdvisor® Certificate of Excellence, placing it in the top performing 10 per cent of all businesses worldwide on TripAdvisor. This is the second year running WWT Arundel has won this award.

The prestigious accolade recognises hospitality excellence and is given only to those establishments that consistently achieve outstanding traveller reviews.
Newly opened Discovery Hide
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four out of five or higher and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

The website’s ‘snapshot’ facility shows that out of a current total of 125 reviews, WWT Arundel’s overall score is four-and-a-half out of five and the centre is ranked 3 out of 10 local attractions listed under the same TripAdvisor area.

Pat Warren, Marketing Manager at WWT Arundel, said: “We strive to offer everyone who comes through our doors a memorable experience connecting with nature. We are pleased that many reviewers mention the friendliness of our staff.

“This award is evidence that our hard work is translating into positive reviews on TripAdvisor and we’re thrilled to receive it.”
Alison Copus, Vice President of Marketing for TripAdvisor for Business, added: “TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travellers a great customer experience.

“The Certificate of Excellence award provides top-performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”

WWT Arundel Wetland Centre is open every day from 9:30am - 5:30pm,and  located on Mill Road, Arundel West Sussex BN9 8PB. For more information visit wwt.org.uk/arundel.

Examples of recent TripAdvisor reviews:

24 JuneThis is a lovely place to be whatever the weather. The staff are very helpful. Its a joyful place to visit and spend time.

23 June If you love wildlife, particularly baby wildlife, this is the place to go and you can feed them by hand too. Its peaceful, beautiful and a great place to recharge the batteries.

10 June 5 of 5 starsI love visiting this place for the amazing variety of bird life (so many different types of ducks!), the beautiful scenery, the peace and quiet, and nothing beats having ducklings feeding out of your hand - a great dose of 'feel-good-factor' for young and old alike.

9 June - Great variety and the walks and boat rides make this a special place for young and old. So many species of ducks and birds with all the young hatching - and the sun shone which made it even better. Cafe is a good value for food and drinks. Its clean and tidy throughout and well worth a visit.

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